October 06th, 2011

Are you looking for an innovative way to get your customers to your social media pages?  We’ve got just the thing for you!  Connect Pads!  Or Connect-Its or Social Pads or Link Ups or…well, let’s just say we’re still working on the name.

The bottom line is, you have customers and they need to be fans, friends and followers of all your social media efforts.  So how do you get them there?  You get a custom-printed Post-It with all your information and stick it…everywhere!

A graphically interesting sticky pad design, showcasing links to your social media pages with a call to action like “Fan us on Facebook for exclusive specials!” (and a QR code for convenience) works wonders.  Stick them on invoices, receipts, letters and more.  If you have a restaurant or bar, put them on the tables for people to take.

You’ll be surprised how well the information “sticks” — when people have the details at their fingertips, they’ll take action!

Interested in working up a design for this?  We can help!

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July 28th, 2011

As you know (because you read our post last week), offering value is the very best way to get your social media brand advocates interacting with you and sharing your posts around the social world.  And there is no better value than a free or discounted tangible thing — your products and services.  So, how do you offer free and discounted products and services on social media?  Put together a contest or promotion. 

Greens Plus is a wonderful company offering a product of the same name, as well as many other products.  Right now, Greens Plus is running a Facebook-based contest called The Great Greens+ Giveaway.  The contest we created for Greens Plus is multifaceted and designed to accomplish several goals.  Among other things, in the last two weeks, they’ve seen a considerable spike in both their Facebook fans and email list subscribers.  Why?  Because they’re giving away one free product a week.

Contests, like the one described above, and promotions, like coupons and offers, are an amazingly effective way to increase social interaction and sharing — as well as bring you more business.  Consider what a new or return customer is worth to you.  Are they worth a free product or a discount?  If so, jump in!  Your customers are right there waiting for you.

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July 21st, 2011

Social media strategy is paradoxically simple in theory and complex in execution.  In its most basic terms, social media strategy is as follows: 

  • Get the word out
  • Offer value consistently

If you are successfully getting the word out about your social media channels and consistently offering your fans and followers great value, your social media campaigns will be successful.  The ways to achieve both points are many, varied and diverse, however, and so the execution quickly becomes quite complex.

That said, there is one simple thing you can do to help the execution of your social media strategy along.  Every single day, with every post you write, ask yourself, “What value am I offering my fans and followers here?”

In addition to having social media accounts for your business, you likely follow other businesses on their social media channels.  What value do they offer you?  What works?  What pulls you in and makes you glad you’re following them?  The posts that pull you in — those are posts that are of value to you.  Keep this in mind as you’re reading your Facebook and Twitter streams.

You may not think you know what value looks like, but, instinctively, you do.  Offer it.  Give it away with every post, and see what happens.

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June 28th, 2011

You love your customers.  They’re just fantastic, aren’t they?  They love what you have to offer, they buy your products and services regularly, and they tell everyone they know how awesome you are.  Wouldn’t you love to interact with them more often, to let them know that you love them just as much as they love you?

We can help you do that.  From social media to email marketing, we know where your loyal customers are, and we know just how to reach them.  Your loyal customers are really your brand advocates — and the more we foster that relationship for you, the more instrumental they’ll be in growing your business.

Ready to show your customers some love?  Get in touch and we’ll answer your questions and tell you exactly what we can do for your business.

Want some free guidance?  Follow us on any or all of our social media networks for online marketing tips, tricks and news!

Facebook :  http://www.facebook.com/socialkaboom
Twitter:  http://twitter.com/kaboomjohn
Blog:  http://www.socialkaboom.com/blog
YouTube:  http://www.youtube.com/kaboommark

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June 16th, 2011

Your business is important to you.  As a business owner, you know that one of the most important things you can do to ensure your success is to give yourself a good support system — to surround yourself with people and businesses who can help you get things done. 

That’s where we come in.  As you probably know, since you read our blog, we’re Social Kaboom — and we’re here to help you get things done.  What kind of things?  We’re a complete online marketing agency, and our sole purpose is to grow your business through the strategic use of internet, online marketing and social media marketing.  We specialize in the design, development and branding of websites and social media platforms.  We can also do a variety of other things for you, including SEO and SEM.

So, I’ll bet you’re wondering, “How does this benefit me?”  Simple.  When you enlist us to help grow your business, you get more of your time and all of our skill.  You won’t find more bang for your buck anywhere in the world.

Ready to get started? Get in touch and we’ll answer your questions and tell you exactly what we can do for your business.

Want some free guidance?  Follow us on any or all of our social media networks for online marketing tips, tricks and news!

Facebook :  http://www.facebook.com/socialkaboom
Twitter:  http://twitter.com/kaboomjohn
Blog:  http://www.socialkaboom.com/blog
YouTube:  http://www.youtube.com/kaboommark

Are you a client already?  Use the comments and tell us how we’ve helped you and your business!

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March 23rd, 2011

Admit it, you’ve been following the Charlie Sheen debacle.  Even those of us who don’t “do” pop culture have tuned in to see what will happen next.  I’ll admit it — I’ve followed the tiger blood-filled warlock on Twitter “just to see.”Back in December we talked about DecorMyEyes and their founder’s negative publicity campaign.  Charlie Sheen’s recently train wrecked life is, in a way, a bigger, louder version of the same strategy.  So what can we learn from Charlie Sheen?

 

Publicity is publicity. When it comes down to it, if what you want is for people to know and remember you, how you draw their attention is irrelevant.  Good or bad, if your publicity is enough to draw the eyes of the world, you’ve accomplished your goal.

 

Negative publicity is more effective. At least when it comes to getting attention.  I guarantee you that more people know Charlie Sheen now than before his breakdown.  Recently Sandra Bullock has been in the news for donating $1M to recovery efforts around the world.  It’s a beautiful act for which she deserves recognition — and yet, had she been caught in some compromising position, it would be all over every news channel and media source and everyone in the world would know about it.  That’s just the way of the world.  People love to watch train wrecks.  Think about reality TV shows.  People don’t watch Jersey Shore because it’s quality entertainment.  Even with specific regard to social media, when a company accidentally sends out an unprofessional tweet, it’s all over the news — and gains them more followers.

 

Negative publicity will kill your business. Or will it?  When all this stuff with Charlie Sheen started happening, I thought, “That man will never work again.”  And yet, here he is with a new TV show in the works.  When it came out and was all over the news that Taco Bell uses questionable meat, I thought, “Surely people will stop eating there.”  But no.  As contrary to reason as it may be, it just doesn’t work that way.  Taco Bell is running a damage control campaign to recover from the debacle, and it’s working brilliantly.

 

But what does any of this have to do with building a business with customers who trust you and believe in your quality product or service?  Maybe it’s a tactic for you to try.  While I wouldn’t recommend it, I’d be interested to see the results.  More likely, though, it’s just good information about the way the world of publicity works!

 

What do you think — is Charlie Sheen’s train wreck of a life a true breakdown or a brilliant marketing ploy?  Would you ever use negative publicity to garner attention?

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February 22nd, 2011

“Why should I blog?  Who reads blogs, anyway?”

 

We hear these questions fairly regularly from our clients.  There seems to be a feeling that blogging was SOOOOO ten years ago, and that advanced social platforms have rendered it obsolete.  That is simply not the case.

 

In fact, blogging is more popular now than it was years ago.  Perhaps that’s because more people are online than ten years ago.  Perhaps it’s because the evolving and cutting edge blogging platforms — like Tumblr and WordPress — are exciting and fun.  Or perhaps it’s because through the years, people have realized just how useful blogging is.  In any case, we always suggest our clients use blogs.  Here are some of our many reasons.

 

  • Share your passion. You do what you do because you love it.  You’re passionate about it.  And blogging is an excellent way to share that passion.  Your passion will ignite your readers’ passions, and that’s all good for you.
  • Share your knowledge. When you create a blog and write about something you know, you are positioning yourself as someone who is knowledgeable about your industry or topic.  When you write consistent, solid blog posts that are interesting and accurate, you will quickly establish your validity as an expert.  And who would you rather take advice and buy things from — an expert or just some guy?
  • Attract different readers. Many blogging platforms — WordPress and Tumblr included — are actually a social network all their own.  That means people go to WordPress or Tumblr just to be on WordPress or Tumblr and browse around.  On these kinds of blogging platforms, you will get readers who otherwise might never have found you.  And, if they like what you have to say, many of them will visit your website or convert in some other way!
  • Create more content. All the content you create links back to you.  You might say, “All roads lead to Rome.”  Blogging is a great way to generate deep, interesting content.  Even SEO optimized content.  And all that lovely, juicy content is indexed and searched by things like Google.  So, blogging becomes yet another way that you can make yourself easier to find.  And that, in itself, is enough of a reason to blog!
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February 16th, 2011

Yep, that’s right!  But, I mean, would the world seem right if Facebook wasn’t shaking up one thing or another every week or two?

 

As of last week, Facebook has begun rolling out the new Facebook Pages.  So what’s new?  And what does this mean for you?

 

The new Facebook Pages look quite similar to the new profile layouts.  You’ll see the now familiar strip of photos at the top of the page, as well as the navigation in the left column.  The layout isn’t the only thing that has changed, though!  Perhaps even bigger than the layout changes are the functionality changes.  By default, you’ll now receive email notifications whenever someone posts or comments on any page you admin.  Also — and this is the big one — you now have the option to use Facebook as your page.  That means you can go out into the Facebook world and comment on your friends’ statuses and anything else as your page, rather than yourself.  The opposite is true, too.  You can now comment and interact on your page as yourself, rather than your page.

 

While the new changes can be a little daunting, they’re actually great news for all of us who use Facebook Pages.  Why?  Because the new changes allow us to interact more like a person with a dynamic profile than a business with a static and separate page.  And, as we know, anything that can increase and improve our interaction in the social media world is good news for us!

 

The new Facebook Pages are rolling out gradually now and will reach everyone by March 10th.  If you’d like to switch now, just navigate to your page and click the button that appears to get the new layout and functionality.

 

What do you think of the new Facebook Pages?  Sound off in the comments!

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February 09th, 2011

We were recently featured in TC Palm, a local paper here in Vero Beach, Florida.  The print and online versions of the article are different, so it’s worth giving both a read for the most complete picture of what we do and how we feel about online marketing.

 

From the article:

 

With more than 75 percent of U.S. adults on the Internet tied to a social network, social technologies are changing the way consumers make purchasing decisions and how companies market.


“There’s so much that you can do online, you need to maximize your presence,” Garrett said. “In this digital age, websites are only half the battle. You need to also engage some of the social network sites, and also use email, newsletters and videos.”


Head over to TC Palm to read the whole thing.

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January 26th, 2011

Otherwise entitled, “Where Are My Sales Already?  Yeesh.”

 

We have the amazing opportunity to work with so many incredible clients.  It’s part of what we love most about this kind of work.  Many of our clients are new to social media, and so we’re often asked some variation of the same question:  “Just how long is this social media thing going to take?”

 

As you already know from reading our blog regularly (wink), 2010 was the first year business as a whole completely embraced social media, spending more on digital advertising than print advertising for the first time in history.  So, there’s a lot of hype about social media right now.  The rumor is spreading like wildfire that social media is the be all and end all, easy and free marketing technique that will not only save your business in this questionable economy — it will bring you lots of customers and big bucks while you just sit back and watch it all roll in.

 

While we are obviously the first in line to tout the benefits of social media marketing, those are not them.  It’s just not true that the simple act of creating a Facebook page or Twitter account is like a giant “ON” switch in the Cloud, opening the flood gates of effortless financial and entrepreneurial success.  Here’s what is true:

 

1) Social media and online marketing are just like any other form of marketing. Would you put a bare-bones advertisement in the newspaper, then proceed to sit by your phone waiting for it to work?  Absolutely not.  This is no different.  Social media and online marketing must be an integrated part of your overall marketing strategy, and they must be engaging.

 

2)  Social media is only successful if you act like you’re creating a real relationship with your consumers. Because, in fact, that’s exactly what you’re doing.  There’s a reason it’s called “social” media.  In real life, would you think it reasonable to meet someone in a public place for the first time, then expect them to immediately give you all their contact information, follow you around and be loyal to you at all costs?  No way!  It’s no different on social media, but if you’re expecting immediate results with minimal effort, that’s what you’re asking from your consumers.  Connecting with your consumers on social media is just like being in a real life relationship.  There must be a reason for you to connect to begin with, then you must prove that you’re an engaging, trustworthy and worthwhile friend.  That takes both time and effort.

 

3)  Trial and error are the only way to find your sweet spot. Every business is different, every market is different and every consumer is different.  So, the social marketing techniques that work for one business will not necessarily work for another.  It takes time to find the perfect online marketing recipe for your business, because you are unique.  You have to try one approach, give it time, measure results, then adjust your efforts…and then rinse and repeat until you’ve achieved perfection.

 

So, just how long will this social media marketing thing take, anyway? As a general guideline, expect your initial social media marketing efforts to take at least 6 months before you see any kind of response from your consumers.  Obviously, this number can vary greatly, and the more you promote your social media in real life to your current and prospective customers, the better.

 

Have you found these things true in your business’s social media efforts?  Let us know in the comments!

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